Opening an account with us is fast and easy, simply go to Open Account and complete the registration form entirely. Please fill in every field carefully; making sure the data you are entering is accurate.
Please take the following points in consideration:
- Your account name must be unique, and it should not contain special characters.
- Your account name can contain numbers, but it must start with a letter of the alphabet.
- Your account name must be from 3 to 15 characters long. Please keep in mind that spaces are counted as characters.
By being our valued member, you will have the opportunity to take advantage of our signup and weekly bonus promotions.
You must be over 18 years of age in order to play.
For easy access to your casino account, please remember to write down your information and keep it in a safe place.
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If you are experiencing difficulties signing up, it may be because either the account name selected is already in use or is written in a bad format.
In order to create your account we require that you enter a unique code (one that has not been previously used by anyone). Please take the following points in consideration:
- Your account name must be unique, and it should not contain special characters.
- Your account name can contain numbers, but it must start with a letter of the alphabet.
- Your account name must be from 3 to 15 characters long. Please keep in mind that spaces are counted as characters.
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If you have forgotten or misplaced your account information, simply contact our readily available representatives.
For faster service and security purposes, and to guarantee all your data is kept confidential and safe, we kindly request you include your telephone number and date of birth to verify we are providing the information exclusively to the account holder.
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For security purposes, it is not possible to modify your account name; however, your password can be changed.
To have your password changed, simply contact our representatives and they will be happy to change it for you. You will need to provide us with your current account name and password as well as the new password desired. If you’ve misplaced your current password, we will need you to include your telephone number and date of birth for verification.
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Declines may result for any one of the following reasons:
- Entering incorrect expiration date.
- Entering incorrect mailing address on the application form. (the mailing address where you receive your credit card statements)
- Your credit limit has been exceeded.
- Using a credit card type not accepted by ezEcash.com
Please contact your bank for details regarding this issue and try again.
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To enable Java in Internet Explorer:
- Select “View”
- Select “Internet Options”
- Select “Advanced” tab
- Scroll down to Java VM
- Check on Java logging enabled, Java JIT complier, Java console enabled.
- Click “OK”. Log off your browser to save the settings.
To enable Java in Netscape:
- Select “Edit”
- Select “Preferences”
- Select “Advanced”
- Check on Enable Java, Enable JavaScript, Enable Java script for mail and news. Log off your Internet browser to save the settings.
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Both our Html and Java systems were designed to fit into the 800x600 screen setting so that you don’t need to scroll up/down or left/right to play our games.
To do so:
- Click on the “Start” button on Windows
- Click on “Settings”
- Then click on “Control Panel”
- Then “Display” Icon (monitor)
- When the Display window opens, click on the “Settings” tab.
- Look at the Screen Area setting in the lower right corner of the Display window.
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Why are the graphics not loading properly?
If the games are only partially loading, clearing the cache memory will usually solve this. Images and text from Web pages you visit are stored on your hard drive for fast reloading when you return to them while you’re still logged on. When the cache fills up, performance can slow down.
How to clear your browser’s cache:
In Internet Explorer:
- Select “View” from the menu bar at the top of your browser
- Select “Internet Options”
- Select “General” tab
- Delete files in “Temporary Internet Files”
- Restart Explorer and try reloading the games.
In Netscape Navigator:
- Select “Edit” from the menu bar at the top of your browser
- Select “Preferences”
- Select “Advance”
- Select “Cache”
- Click on “Clear Memory Cache” and “Clear Disk Cache”
- Restart Netscape and try reloading the games.
If you are using AOL for Windows 95 (32 bit):
- Click the “My AOL” Icon on the toolbar, and click “Preferences” on the drop-down menu. The Preferences window appears.
- Click the “www” button. The www Preferences Screen appears.
- Under the Temporary Internet Files heading, click “Settings”. Note: Temporary Internet Files is located under the Advanced tab for IE 3.0 users, or under the General tab for IE 4.0 users.
- Click the “Empty Folder” button. A dialog box asking if you want to delete all your temporary Internet files appears.
- Click “yes”
- Click “ok”. The Settings window disappears.
- Click “ok”. The AOL Internet Properties window disappears.
- Close the Preferences window.
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